AUTOMATION AND API
Automation helps you create tasks that are automatically executed when a defined events happen.
It’s a great feature to engage customers, increase interaction with your brand and increase ROI.
Once configured, system will automatically perform all tasks so you can benefit from the WiFi you provide.
All the steps have been automated, time intervals are adjustable, and they do not require any additional effort.
When a guest connects to WiFi network for the first time and enters personal data, he will receive a welcome email.
In two days time the system can send a short customer satisfaction survey to be completed asking your guest to rate the customer experience so that you could react to potential customer complaints.
In a couple of days you can offer a coupon for spa/fitness centre, or you can invite your guest to cast a glance at the restaurant menu.
When a guest leaves the hotel, you can send an email of gratitude and a discount coupon for the next hotel booking.
Email campaigns
- Set a time interval for the Email campaign delivery
- Configure Email reminders and send them automatically
- Target customers on specific WiFi location
- Create a follow-up email with using predefined email templates
Our system provides you with both advanced WiFi network control and a reliable connection with all the guests.
It enables you to deliver video commercials and automatically sends special offers at defined time intervals, which leads to an increase in revenues from restaurants, spa centres and other services.
- When a customer connects to WiFi for the first time, collect personal data and send a welcome email or SMS
- After leaving your venue, send a customer survey to rate the experience and satisfaction
- Integrate with your CRM to receive customer data like email, name, date of birth, gender, MAC, and complete profile on each customer
- Send a birthday Email with a gift or coupon
- Remind a customer after one month to visit you again
API
API (Application Programming Interface) is a method of communication between software operations and enables interaction between data, applications, and devices.
API processes requests, delivers data and facilitates connectivity between devices and programs to ensure the seamless functioning of various software components.
